Features
Five quiet superpowers, one inbox.
Zatty replaces six different tools with a single, calm system designed for the way Singapore businesses actually work.
AI Replies
Answers like your best staff. In any language.
Zatty learns your menu, prices, hours and policies. Customers ask in English, Singlish, Mandarin, Malay, Tamil — Zatty replies in their language, in your voice, in under three seconds.
- Trained on your FAQ + past chats
- Hand-off to human in one tap
- Confidence threshold per topic
Loyalty Engine
A loyalty programme that lives where customers already are.
No app to download. Points accrue inside the chat. Redeem with a code, a tap or a QR. Tier upgrades are auto-announced. Birthdays trigger gifts.
- Points, stamps or tiers
- QR + chat redemption
- Auto birthday & milestone rewards
Bookings
Tables, chairs, rooms — booked inside the chat.
Zatty checks live availability, confirms instantly, sends reminders, and reschedules without a phone call. Works for restaurants, salons, clinics, tutors.
- Calendar & POS sync
- Smart reminders, 24h + 1h
- No-show fee handling
Broadcasts
Send 4,000 messages without sounding like spam.
Segment by spend, by visit, by location. Personalise with merge fields. Ship a broadcast, see opens, replies and revenue in one view.
- Smart audience builder
- A/B subject lines
- Revenue attribution
Unified Inbox
One inbox. Every channel. Real teammates.
WhatsApp, Instagram, Telegram, web chat — all in one calm thread. Assign, snooze, tag, and never type the same answer twice.
- Multi-agent assignment
- Saved replies & macros
- Full chat search
See Zatty answer your hardest question.
No demo call. No form. Just a real conversation.